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Machines and plants are increasingly operated in places which are far away from the place of manufacture. Manufacturers of plants must nevertheless be able to provide support in the event of a fault. Especially during the warranty period this can result in high costs. Tele Service helps to reduce this risk.
With the new TS Adapter IE Advanced you are especially flexible due to the high performance.
Shorter response times for service calls
On-site service calls can be reduced to a minimum
Easy-to-handle solution, tailored to industrial automation
Support for SIMATIC-specific services
Support for PROFIBUS and PROFINET networks
Complete integration into TIA Portal
For remote maintenance a technician connects into a remote plant via internet or by telephone. TIA Portal or STEP 7 can be used to read status information or to correct the user program remotely.